Make the best of your
Delivery Management System with Hippo Automation

Engage with all the
stakeholders of your Tookan

- Customers
- Merchants
- Managers
- Agents

Advanced Segmentation

Segment your customers and agents based on metrics like ratings, geography, demography, etc. and engage with them accordingly.

Create omnichannel
campaigns

Choose from WhatsApp, email, SMS, push notifications, etc. and target audiences with interactive campaigns through their preferred channel.

Track your campaigns

Track campaigns with an insightful dashboard and update your marketing strategy.

Conversational Support

Provide assistance to your customers through:
- Customised chatbots
- Live chat
- Plivo calling
- WhatsApp

Enable communication between customers and agents

Allow customers to converse (call & chat) with their assigned agent from the app directly and avoid unexpected delays.

Provide regular order updates
to your customers

- Request Received
- Agent Started
- Pickup
- Agent Arrived
-Delivery Successful/Failed
-Feedback form

Few common use cases

Welcome Journey
Incomplete onboarding journey
Inactive users journey / Churned userbase
“No order” users journey
Post delivery “Thank You” journey
News/Update triggers
Promotional triggers
Location-based triggers
Branding and seasonal triggers

Are you ready for faster growth?

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What our customers have to say

Taqi Naqvi
Founding Member Growth & Retention (Krave Mart)
" Hippo has helped me convert my data-driven insights from yelo and make automation with ease out of it as the sync between the two tools is seamless.
Apart from that I much appreciate the technical support I get from the Hippo team. "

Ayush Gupta
Manager, Operations (Fatafat)
" Hippo has reduced our turnaround time from hours to minutes, as a result, we have seen order cancellations reduce by 37%.
The improvements provided for an increase in the number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team. "

"Since we started to use Hippo marketing tool, we have much better results from campaigns and through push notifications, chat messages or mails. We see better conversions with each campaign specially for new customers onboarding."

Eugene Danilenko CPO, Tupuca