Improve customer engagement by 87% with WhatsApp marketing

Connect with your customers on WhatsApp to build lasting and valuable relationships. Improve acquisition and reduce churn through instant broadcast and multi-agent customer support.

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Our Offerings

Everything you need to WIN at WhatsApp marketing

WhatsApp Broadcast

Shoot or schedule campaigns and promote your products on WhatsApp. Reduce churn and increase customer retention by providing personalised experiences throughout the customer journey.

Highlights

Unlimited broadcast Automated reminders Multimedia support

WhatsApp Chat

Integrate Hippo on the most popular messaging app. Enable chatbots and multiple agents to provide immediate and personal assistance to your customers.

Highlights

Multiagent Support Widget on the website Unlimited Chats

Delight your customer at every step with WhatsApp Marketing

Customer Journeys
Multiple Channels
Increase Productivity
Real-time Status
Customer Feedback

Create trigger-based live campaigns

Send your customers personalised messages based on their actions on your platform.

Recover abandoned carts. Convert window shoppers and dormant users into customers.

Employ an omnichannel approach to your engagements

Add various other channels to your WhatsApp Marketing and target customers on the channel they prefer.

Email SMS Push notificationPop-upIn-app message

Increase time and cost efficiency

Assess all the factors affecting your efficiency and automate everything possible so that you can focus on what’s important.

Introduce self-service options by automating your communication on WhatsApp with the help of chatbots. Create message templates (quick replies) to send out prompt messages so that your agents can focus on pressing matters.

Real-time order status

keeping your customers informed about the progress of their orders. You can send:

Shipping details Order confirmation Estimated arrival date

Learn what works by hearing your customers

Your most unhappy customers are your greatest source of learning. Ask them for feedback and work on your flaws to create the best customer experience.

Employ pop-ups and surveys for feedback and surveys. Learn what works for them while making them feel valued.

14.5% Increase in sales
prodcutivity

80% Increase in number
of sales

2X Uplift in marketing
ROI

20% Increase in customer
lifetime value

Employ Multimedia in your marketing strategy

Send invoices or any other relevant product documents in pdf format.

Send additional images and videos of the offerings.

Send explanatory videos or Youtube links of how your product works to resolve your customers' doubts and queries.

WhatsApp Multiplexer

When using WhatsApp for teams, things can get tangled quick with separate phone numbers, and different devices. That's why Hippo lets all team members share a single WhatsApp account.

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