Hippo | Field Communication

Hippo

Complete Customer Support Platform

The Right Chat Support For Your Entire Business

For Customer

Enable Higher Customer Engagement Using Chat Plugin

Free Demo

For Customer

Enable Higher Customer Engagement Using Chat Plugin

In-App Chat Integrate In-App Chat to provide an easy, fast and convenient chat support platform to your customers.

Real-Time Conversations Engage visitors, resolve queries and convert them into leads with real-time chat on your website.

Media Rich Message Make communication meaningful by supporting media like emoticons, images, etc on the chat support platform.

For Business

Manage Your Customer Support Team Better

Manage All Chats At One Place Admin can assign or reassign chats as per the complexity of customer queries, perform bulk actions like replying to multiple queries, etc.

Assign Chats Automatically Admin can access all all the chats in one place and agents can handle each other’s chats without any hassle, enabling maximum resolutions in minimum time.

Monitor Team Performance Understand team efficiency and effectiveness using analytics on Chat Support Dashboard.

For Business

Manage Your Customer Support Team Better

Free Demo

For Agent

Empower Your Customer Support To Be Connected

Free Demo

For Agent

Empower Your Customer Support To Be Connected

On-The-Go Chat Interface Intuitive Agent Interface enables faster responses and quicker switching that helps in increasing agent’s productivity and lead conversion rate.

Push Notifications Get alerts on new chat requests as well as closed chats on your mobile app. Act immediately and avoid delayed responses with real-time notifications.