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Engage. Retain. Grow.

Create a personalized experience for your customers at various touchpoints through omnichannel engagements.

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Trusted by 10,000+ businesses all across the world

Hippo offers conversational support and customer engagement automation. You can use bots, live chat, and omnichannel campaigns (email, WhatsApp, SMS, push and in app-notifications) to build relationships with your customers.

Hippo offers powerful features tailored
to your needs

Live chat Connect with your customers in real time. Automate conversations and provide tailored responses.
Customizable Chat bots Helps to engage, collect up-front information, act and route it to concerned people for you.
WhatsApp widget Drive Better Conversions, Sales and Revenue on your customers' most preferred communication channel with the mobile-first approach.
Lead Generation Convert anonymous traffic into well-profiled leads. Provide useful forms and popups tailored to the customer’s interest to create a great customer experience.
Customer Data Platform Real conversions need context. You can dive into database and get a 360 degree view of the customer and stay in context across multi-channel conversations.
Segmentation Create actionable segments with ease and perfect your targeting.
Omnichannel Engagements Customers switch channels seamlessly and so should you. Engage with across multiple channels like app notifications, web notification, SMS, call, whatsapp etc.
Instant Broadcasts Reach your customers without any delay with just one single click.
Automated Campaigns Design custom workflows to initiate relevant customer engagements based on their activity and lifecycle.

What makes us different?

Omnichannel communication Customers prefer different channels for different reasons. Opt for a smarter way to talk with your customers and keep them in the loop.

Optimize campaigns Tailor campaigns to reach each customer on the channel they prefer to maximize engagement, retention, and conversions.

Customer Value Management Maximize customer lifetime value by using various strategies that best fit different stages of the customer lifecycle. This will help you boost sales and keep customers loyal to your brand.

Personalization Personalize your campaigns and reward customers to make them feel unique and special.

Our Solutions

Customer Engagement Automation Enable your organisation to streamline, automate and analyse omnichannel digital marketing efforts and workflows to improve engagements and increase growth. Learn More

Conversational Support Give your customers the support they deserve with an industry leading platform that comprises of chatbots, live chats, audio and video calls. Learn More customer engagement automation platform

What our customers have to say

Taqi Naqvi
Founding Member Growth & Retention (Krave Mart)
" Hippo has helped me convert my data-driven insights from yelo and make automation with ease out of it as the sync between the two tools is seamless.
Apart from that I much appreciate the technical support I get from the Hippo team. "

Ayush Gupta
Manager, Operations (Fatafat)
" Hippo has reduced our turnaround time from hours to minutes, as a result, we have seen order cancellations reduce by 37%.
The improvements provided for an increase in the number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team. "