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FAQs

Jungleworks Partner Program FAQs
Here are some commonly asked questions about our Channel Partner Program

Q.How does the Jungleworks Partner Program work?

A. The Jungleworks Channel Partner Program gives you the opportunity to resell our end-to-end SaaS products. Once onboarded, you are provided help with clients, training on products and reselling, account management, and given access to our integrated CRM and chat systems to manage your clients.

Q.Is it possible to get some extra help beyond the terms of the contract? How much will it cost me?

A. We at JungleWorks believe in 100% customer satisfaction, even if we have to go over and beyond. Yes, it is definitely possible to get extra help at a very nominal cost.
Type Charges
Inventory Management, Catalogue Upload, Merchant Upload or some other Configuration of the platform $25/hr
Technical Integration or Support $40/hr

Q. Are there different plans in the partner program?

A.We have two plans in our Channel Partner Reseller Program. Here is a table that provides further details on both plans.
Features Gold Plan Silver Plan

Online Partner Directory Listing

Jungleworks Emai

CRM Access with Integrated Chat

Training

Fee-Based GTM Services

Reselling Rights for your Country

Jungleworks Social Media Profiling

Co-Marketing Campaigns

Reselling Rights Worldwide

Technical discussions

Q.How do I become a Jungleworks Partner?

A.You need to sign up via the advertisements for our program or directly on our website. This form will give us your contact information and we will get in touch with you shortly. Upon a review of your needs and skills, we will propose the best possible solution. You are then onboarded and training begins immediately.

Q.How will I get paid?

A.Your commissions are recorded and you receive payments through the local bank of your choice.

Q.How are payments processed?

A.Jungleworks is integrated with a host of international payment gateways. We also add more as and when requested.
  • 2Checkout
  • ATH Movil
  • Authorize.Net
  • Azul
  • Bankopen
  • Bank Alfalah
  • BillPlz
  • Checkout.com
  • CrediMax
  • Culqi
  • Curlec
  • CyberSource
  • Etisalat
  • First Atlantic Commerce
  • First Atlantic Commerce (3D-Secure)
  • First Data
  • Flutterwave
  • GoCardless
  • HyperPay
  • Innstapay
  • Ipay88
  • LimeLight
  • MPaisa
  • MPesa
  • MTN Mobile Money
  • MyBillPayment
  • MyFatoorah
  • NMI
  • Onepay
  • Pagar.me
  • Pagoplux
  • Payfast
  • Payfort
  • PayHere
  • PayMob Solutions
  • Paynet
  • Paynow
  • Paypal
  • Paystack
  • Paytm
  • PayU Latam
  • Payzen
  • Razorpay
  • Square
  • SSLCOMMERZ
  • Stripe
  • Stripe Ideal
  • SunCash
  • Tap
  • TheTeller
  • Truevo
  • Valitor
  • Vista Money
  • Viva
  • WiPay
  • WeChat Pay (Stripe)
  • Whoosh

Q.What is an affiliate link?

A.The affiliate link is provided to each partner and contains information about their company and background. Any clients who sign up via the link are assigned to the partner.

Q.Can I participate from anywhere in the world?

A.We currently have partners across 35 countries and we welcome new partners from all regions.

Q.How will I be guided during my journey with Jungleworks?

A.We have a dedicated in-house sales team that will guide you from your first call with us. The account manager is assigned upon onboarding. Post this, you have product training, meetings, and assistance through demos and proposals. Your account manager is also your point-of-contact for any technical issues or reselling queries. We also provide co-sponsored marketing support including product and market knowledge, templates, and creatives for ads.

Q.How much will I earn?

A.At Jungleworks, our priority is enabling our network partners to earn up to 25% commission on new contracts, an industry high. There are also additional commissions for white-labeling, customisations, and integrations. The commission structure is clarified by our sales team before the proposal stage.

Q.How can I become an exclusive partner?

A.Please let the sales team know that you are interested in an exclusive partnership and it will be accommodated into your contract.

Q.Can I use Jungleworks to promote my company?

A.Jungleworks provides marketing support and dedicated affiliate links to each partner. You are able to promote Jungleworks on your website and have your website promoted on ours.

Q. How can I ask for the amount I am paid to be reviewed if I feel I have been compensated unfairly?

A.In such an event, please contact your account manager or the open community.

Q.Does the Dashboard Offer Multilingual Support?

A.The dashboard offers multilingual support and is available in the below languages.
  • Arabic
  • Chinese
  • Czech
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • Polish
  • Georgian
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Malaysian
  • Persian
  • Portugese
  • Romanian
  • Russian
  • Spanish
  • Swahili
  • Thai
  • Swedish
  • Turkish
  • Vietnamese
  • Hebrew

Q.How do I contact support after hours?

A.The 24/7 chat support system can help solve any queries. The account manager assigned to a partner is available for assistance throughout the partner journey. They can be contacted on any channel of your choice. The open community channel is another avenue to report any issues.

Q.How do I cancel my partnership if the need may arise?

A.The account manager and open community would be able to help you cancel the partnership if the need arises.

Q.How Are Payments Processed?

A.Payments are processed via bank transfer after receiving the following details.
For Bank transfer: a signed copy of the contract, Invoice with bank account details, and W8 form.

Q.Is There Any Partnership Fee?

A.There is a commitment fee for both plans. It is taken against the lifetime worth of support on our products and the time and effort internal teams would spend on management. Our active partners make double the commitment fee within the first quarter of their participation in the market.

Let's start a beautiful partnership together