Live Chat Support - JungleWorks

More powerful features for your Chat Support System

Automatic Chat Assignment

Keep your customers on priority and equal distribution of work load

Broadcast Message

Share information with all the stakeholders in one go

Feedback Rating

Collect ratings from customer with feedback form

Branded Application

Boost your sales and client retention with branded apps

Private Notes

Mention others and team up for quick solutions

Engage Customer With A Proactive Chat

Chat with web visitors in real time and provide them the best
customer support on planet.

Triggered Messaging

Engage visitors with live website chat to send them the right message to boost your business.

Multilingual & Media Rich

Enable customer to choose the language, send comprehensive messages with images and emoticons.

Automated Chat Assignment

Reduce workload by automating chat assignment and re-assignment to your chat support agents.

Chat-Bot

Boost your sales by using our chatbot, to qualify leads and schedule meetings with the best ones.

Increased Team Productivity

With advanced hippo features,Reduce work-load
and increase team-efficiency

Canned Responses

Save time by sending canned responses and support more customers in a go.

Internal Notes

Help your chat agents with internal notes, while the agent is on live-chat.

Centralised Dashboard

With interactive dashboard, you can monitor your chats effectively and effortlessly.

Chat Tags

Categorize your chats with suitable tags to track them later with ease.

Analyse the Right Metrics

Complete Insights of your business and analytics
to help you take data driven decisons.

Response Speeds

Monitor response time of your team to make data driven decisions.

Real-Time Dashboard

Get a visual summary of your team’s performance to track every metric.

Team Performance

Measure your team's performance, know which are doing well, and who needs help.

Conversation Trends

Keep track of conversation volume across different times of the day.

Chat More To Close More

Chat just beyond your desktop with the In-App Chat
Support to chase more leads.

Native Apps

The app is styled to fit iOS and Android devices perfectly!

Push Notification

Real-Time push notifications to respond to customer queries the quickest.

Broadcast Messages

Broadcast your message to a large number of people at a single go to save time.

Business Hours

Let your visitors know when your team is offline with an automated message.

What our customers have to say

Taqi Naqvi
Founding Member Growth & Retention (Krave Mart)
" Hippo has helped me convert my data-driven insights from yelo and make automation with ease out of it as the sync between the two tools is seamless.
Apart from that I much appreciate the technical support I get from the Hippo team. "

Ayush Gupta
Manager, Operations (Fatafat)
" Hippo has reduced our turnaround time from hours to minutes, as a result, we have seen order cancellations reduce by 37%.
The improvements provided for an increase in the number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team. "

"Since we started to use Hippo marketing tool, we have much better results from campaigns and through push notifications, chat messages or mails. We see better conversions with each campaign specially for new customers onboarding."

Eugene Danilenko CPO, Tupuca