Tips to efficiently manage your deliveries
To keep pace with increasingly competitive world, your business needs to run as efficiently as possible. Sooner or later any company not operating efficiently will be out of the race. When it comes to delivering goods to the customers, it is very important to do it right. Mismanaged deliveries can affect your company adversely. Some factors which lead to botched deliveries include:
- Problem finding specific addresses.
- Customers do not know the estimated arrival time.
- Scheduling tasks is a time consuming job.
- No way to keep track of agents/drivers.
- Problem of directions (which route to follow).
- Communication with drivers/agents is hard.
- Lack of proper database of deliveries, agents and customers
In order to improve your delivery management system, you might need some software which can manage your deliveries. But often these softwares cost you a lot of money. But, there are pocket friendly and better solutions available in the market. Let’s know what your delivery management software should be able to do:
- Find addresses and guide drivers to save time.
- Easily assign tasks to drivers from backend.
- Use GPS tracking to track driver’s location.
- Use planning and scheduling tools.
- Seamless communication with customers and agents/fleets
There is a delivery management software which has numerous features including the ones mentioned above. Let’s know a bit about Tookan – the intuitive delivery management software for smart entrepreneurs.
How can Tookan help manage your deliveries?
Tookan is a fully managed software as a service platform, which is highly flexible to fit in every delivery business from food to furniture and from service to cabs. Tookan automates most of your operational tasks allowing you to easily schedule and assign tasks along with giving you the functionality of tracking your agents/drivers in real-time. Job details provides agents with exactly where and when they have to deliver. SMS based notifications allows customers to know the status of their delivery and your customers can also track their delivery in real-time. It helps manage the business on-the-go with mobile optimized, browser based solution. Let’s list few benefits of using Tookan as your delivery management software.
- Tookan keeps record of your deliveries and customers at one place eliminating paperwork and confusion.
- Tasks are allocated to nearest driver/agent automatically.
- Tookan has an easy to use, intuitive interface which can be used by anyone, anywhere.
- Your customers get a tracking link for their deliveries.
- Enhanced customer experience and feedback mechanism.
- SMS and email notifications are sent to the customer about the status of their delivery.
- Real-time remote coordination between managers and agents/drivers.
- Analytics and reports to take effective data driven decisions.
- Tookan helps you to take charge and manage your team from anywhere.
- Reduced management costs as all delivery related processes are streamlined.