Delivery is defined as a ‘formal and voluntary transfer of possession’. However, it is much more than that. Delivery is a process of fulfilling a promise which a business made to its customer. This promise could be in form of a product or service, delivery of which means that a customer can now have its first-hand experience.
From a Company’s perspective, Delivery Management not only includes capturing and assigning orders, but also the organization, administration, and supervision of the delivery fleet. As you know, On-Demand is the new black and it has become a must-have for entrepreneurs, established businesses and customers. Since instant and scheduled deliveries form the crux of any on-demand business model, having delivery management software in place has definitely become the need of the hour.
Delivery Management System could prove to be highly beneficial, as it could:
- lead to operational efficiency
- give a competitive advantage to the company
- keep customers well informed about their purchase
- increase customer satisfaction and repetition
- keep drivers updated about their tasks
and much more…
Tookan is one such SaaS-based delivery management solution, which could be employed to enable businesses to manage their delivery processes and fleet. Its all-inclusive package includes an easy-to-use and powerful Admin Panel as well as a user-friendly mobile application for Drivers.
Still, wondering if Tookan is the best bet for you? Here are the top 5 reasons:
1. Ready to use solution
Tookan is an off-the-shelf solution with almost zero waiting time requirement. Besides, since it is a web-based service, you don’t need any external application or software to use Tookan. All you need to do is sign-up for a demo (which will take less than 1 minute) and enjoy uninterrupted access to the Admin Dashboard with a complete set of features.
2. Real-time fleet tracking
Tookan comes with an integrated Google Maps API in both the Admin Panel and Driver-side App. With the help of a GPS system, you can now track the real-time location and movement of your drivers. The dashboard is also equipped with necessary features that can automatically record their traveling time, distance covered, pick up and drop off locations. Our purpose for choosing Google Maps is to provide the most accurate and reliable geographical data to you.
3. Easily assign and manage orders
In just a few taps, you can register new orders from customers on the Admin Panel and easily assign them to a particular driver or group of drivers. This dispatching of job requests could be done manually or automatically, depending on your requirements. Moreover, you can also manage delivery processes like sending information via text notification to the allotted driver, setting job priorities and timings, etc.
4. Better Relationship with Customers (Analytics)
Tookan accumulates and processes data that is received from the orders and drivers to give a bird’s eye view of daily/weekly/monthly/quarterly/annual performance of your delivery-side of business. The automatic analytics and report generation feature on the Admin Panel helps you to monitor the entire fleet as well as a specific driver’s performance. You can also gather information on your customers and customize your product and/or service offering for them.
5. Manage your deliveries from wherever you are
The beauty of Tookan is, that you can now manage your deliveries from wherever you are. Tookan has a web-based Admin Panel so you can easily access the software on multiple devices like PC, laptop, tablet or a smartphone.
Want to know more about Tookan? Contact us now. Simply drop an email at [email protected] and we will get in touch with you in no time