Customer downloads the application and signs-up by filling up their name, email and phone number.
Once downloaded, the customer will have a list of local merchants who can deliver the supplies.
After choosing the local vendor, the customer can select the items to be delivered at his place.
Once the order is accepted by the merchant, the task is created for delivery with the pick-up and drop locations.
The task is assigned to the nearest agent and the agent receives a delivery notification
The agent marks the start of his delivery and the customer is notified with the real-time tracking link.
The agent places the supplies and sends the attachment image to the customer for confirmation.