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Must-Have Features of Logistics Management Software

By Aastha Malhotra 4th January 2021

As a result of a massive global economic fallout led by the pandemic-induced restrictions, manufacturers today are rethinking their production and logistics strategies. After thriving in the markets with a critical supply shortage for a long time, manufacturers and dispatchers have finally conceded to the new world of operations. And trust me, this glamorous world of automated operations is nothing like it used to be in the pre-pandemic times. 

The supply chains are more resilient, efficient and competitive than ever, thanks to the best-in-class logistics based technologies. The use of a dedicated software for logistics in the past few months have doubled and the global supply chain in the post-pandemic world now has a lot more to offer. Right from automatic scheduling, geofencing, real-time tracking capabilities to AI-powered solutions for smart warehousing, analytics or last-mile delivery, the applications of technology in the logistics industry have been disruptive. Let’s take a closer look!  

Logistics management for your business

Top must-have features of Logistics Management Software

1. Order Management

Dealing with high volume online orders requires proper logistics software solutions. The software must be integrated with high-end features that monitor and track the orders from the manufacturing unit to the delivery point. The software handles everything for the dispatcher that minimises the need to coordinate everything manually. This includes order receiving, scheduling, processing, storage and shipping and delivery. 

Some of the features that simplify the order management process for businesses are automatic scheduling, real-time optimization and tracking, automatic bill generation, manage order status and multiple payment gateways. To make order management a seamless and efficient process, one must select a delivery management software equipped with all these features. 

2. Inventory & Logistics Management

Tracking and optimizing inventory costs is one of the most challenging tasks in logistics management. Therefore, tagging the inventory using Barcode, RFID, or QR based systems is a good way to track missing, damaged easily or returned items. The courier tracking software allows you to scan, verify and track the inventory from your mobile devices. 

The centralised SCM system also tracks the real-time inventory position, value/price, location, and status, resulting in optimised procurement. This is beneficial in reverse logistics and warehouse management, where the products are either stacked in the designated shelf or refurbished.

The smart Barcode feature that comes with Tookan delivery management software speeds up the inventory management process, cuts down expenses by reducing additional manpower cost and minimises the probability of human errors, especially in cases of bulk orders. The inventory tracking feature also makes the software more reliable and enables easier processing. 

3. Supply Chain Management

Efficient supply chain management contributes immensely to the success of any business. The logistics delivery management software must manage the flow of the goods and services, right from the manufacturing unit to the end-users. It controls how well are the goods transformed from raw materials into final products and links the production, shipment and distribution of a product. 

With an effective supply chain management policy in place comes better synergy between different departments or teams involved in the delivery business, which results in better coordination, the superior quality of products and increased profitability. 

Transparency is one of the key deciding factors for customer satisfaction. With the correct SCM activities in place, businesses ensure that the right product is delivered to the right person at the right time.  

With some of the Tookan’s advanced features like a centralised dispatch dashboard, advanced fleet tracking and robust cash management system, one can take their supply chain management to a whole new level. 

4. Warehouse Management

The warehouse management feature in the logistics management software allows businesses to use their warehouses optimally by enabling hassle-free operations. Features like customized prices, quick invoices, electronic notifications and barcode scanning revamp the last-mile delivery experience. 

Warehouse management is extremely critical to the entire supply chain since this is where the actual storage, processing, shipping and returns are initiated. Digitizing the warehouse inventory truly has sped up the courier dispatch services, leading to better customer retention and greater efficiency. Warehouse robots have also been a remarkable addition to the advanced courier software solutions in recent times, which improves accuracy and cuts down half the manual work and saves a substantial business cost. 

Logistics Management Software for your Business

5. Real-time visibility 

Immediate and real-time visibility across all channels of the supply chain has become a game-changer for the on-demand industry. Customers appreciate real-time tracking of ordered goods and instant communication on any possible shipping details. Besides this, accurate data availability also helps dispatchers make arrangements for last-minute requests, orders, or cancellations. No business can escape changes. Therefore it is imperative to gain complete visibility across the supply chain with efficient logistics tracking software to ensure that the dispatcher and agents are quick to respond to last-minute hiccups. 

6. Forecasting 

Predictive data analytics is another great feature that has added more to the shopping experience. The dispatch software used today is equipped with strong data and analytics capabilities. The software provides demand-forecasts based on previous shopping trends, order history and buying behaviour. 

It can be used to acquire customers, upsell existing customers and increase customer retention. By strategically working on deep customer insights, businesses can establish a long-term relationship with customers and customize their preferences to elevate their shopping experience and get more leads. 

With this AI-powered model, businesses can also get a detailed analysis of their procurement cycle, average resource utilization, logistics cost and time delays. Complete insights on procurement, manufacturing, delivery and quality control allow businesses to build effective operational strategies, cut down costs and introduce and build better products. With Tookan Logistics, an excellent courier dispatch software, businesses can assign the right person for the right job for maximum fleet efficiency. 

7. Seamless Integration 

It may seem like an intimidating task to handle all aspects of logistics right from receiving the order to final courier dispatch. But this is exactly where the use of logistics delivery software comes into play. The dispatcher should track data, monitor real-time information and ensure a seamless delivery dispatch at all fronts. The organisations can handle all aspects of the enterprise and streamline the process by having a system that seamlessly integrates every function across the supply chain. The better the communication between all parties involved, the more productive the business will be.  

The Right Logistics Solution For Every Business- Tookan 

Now that you’ve learned some of the most important features of a logistics management software, it’s time to weigh in your options. We understand that leveraging the right technology can be challenging, especially when it comes to matching the unique customer and business requirement. However, the right logistics management software will have everything covered for you.The system will manage all complex operations simultaneously and speed up the business flow and bring in more revenue while saving you a substantial business cost. 

So, if you’re looking for one software that does everything for you, Tookan is the answer. The software offers great transparency, real-time tracking solutions and makes deliveries more efficient than ever.

And most importantly, Tookan understands how important it is to give customers and businesses what they want, benefitting them in mind-blowing but cost-efficient technologies. Here’s your chance to sign up for a free 14 day trial now!

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