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    12 Call Features Your CRM Must Have

    One of the easiest and quickest ways to provide support to a prospect or a customer is a chat window or a chatbot on your website. But when the conversations start to become more interesting, they want to speak to a human. Sometimes setting a call centre solution, costs way more than the benefits it […]

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    5 Ways CRM Can Boost an Organization’s Performance

    Customer acquisition and retention are two vital processes for an organisation. While acquiring helps to increase your customer base, retention is important to have a constant revenue flow and maintain a good brand name in the industry. Here are some ways a CRM software can help you to minimise the cost of acquisition and help […]

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