Today all of us can observe a visible shift in purchasing habits of a customer from traditional brick and mortar stores to online markets. Nearly anything can be bought online. It’s remarkable how swiftly this change has happened. The same can be said for the companies that enter this digital market. The ones who maintain […]
Read More24th July 2019
12 Call Features Your CRM Must Have
One of the easiest and quickest ways to provide support to a prospect or a customer is a chat window or a chatbot on your website. But when the conversations start to become more interesting, they want to speak to a human. Sometimes setting a call centre solution, costs way more than the benefits it […]
Read More15th July 2019
5 Ways CRM Can Boost an Organization’s Performance
Customer acquisition and retention are two vital processes for an organisation. While acquiring helps to increase your customer base, retention is important to have a constant revenue flow and maintain a good brand name in the industry. Here are some ways a CRM software can help you to minimise the cost of acquisition and help […]
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