Once upon a time, there was a girl named Alice. She wanted to bake a cute strawberry cake for her mother. But, to her disappointment, she was left with no eggs and very little milk. Under normal circumstances, she would have panicked and rushed to the nearby 7Eleven. But, instead, she grabbed her smartphone, and used an amazing on demand app to order a dozen of eggs and couple of other things. She got them delivered in less than 30 minutes and baked a delicious heart-shaped cake with strawberries and lots of love.
Nowadays, Instant Gratification is not just a psychological concept but a psychological necessity. Customers need everything now or never. Because time is a luxury and waiting for something is a sheer waste of it. On the other hand, glutting suppliers are crowding the market with closely competing services and resulting in excess capacity. Also, they are unable to maintain and grow proper customer base for their offerings. Hence, there is clearly a need to link both the consumers as well as the suppliers through a seamless knot for the smooth working of the marketplace.
Introducing Mobile Apps for On-Demand Service – concept in which a service request (demand) is received in a smartphone through a mobile application, and delivered in an offline environment. It has been termed as ‘Uber for X’, as Uber was the first company to address the taxi booking problem in United States and turn the situation in it’s favor. Today, it is worth $18.4 billion. Uber delivery service is spreading itself around the world. All thanks to the three steps of identifying the untapped opportunity in taxi service industry, recruiting licensed drivers and creating a mobile app to facilitate the liaison between drivers and passengers.
To make a successful ‘Uber for X’ mobile application, also referred as Uber ‘on demand apps’, one needs to include the following features: a visibly big ‘Request for the service’ button; an in-built GPS to track the service provider and calculate the distance covered; easy and quick receipt generation, and cashless payment system; and reviewing and rating option of service provider as well as customer, which will be visible in their respective profiles.
It’s interesting to note that, even though the reach of Uber is spreading like wildfire, it will always face intense competition at the micro level. This is because a local service provider will be able to offer customized services and prices to the customers, and reach them in minutes. Hence, the concept of Uber for X can be highly effective at the local level.
We have assembled five distinct service industries that are growing with the on demand service app concept, to give you an idea on how Uber-ization is the next best alternative to grow your business or give wings to your startup idea.
1. Uber For TRANSPORTATION
Waiting for a cab to magically appear during peak hours is like waiting for Brad Pitt to show up at your doorstep. It is next to impossible. Every year, number of vehicles are proliferating, and adding more pollution and traffic jams to the already congested city roads. But mobile app companies like Uber and Lyft offering Transportation on Demand have completely revolutionized the entire hailing process, and made it more simpler and passenger-friendly. They have proved that an awesome taxi mobile solution can be used to instantly connect eagerly waiting passenger to available drivers in the same vicinity. Drivers can enjoy a regular influx of revenue, and passengers can get a quick ride at affordable charges. Though these companies have poked the orthodox taxicab industry, and brought unrest to most of the established taxi companies; an ‘Uber for Transportation’ is crucial to improve the way we as well as goods move around the city. Such mobile applications can be used for taxi booking, carpooling, motorcycle sharing, bus commuting, trucking, etc.
2. Uber for TECH REPAIR and SUPPORT
Being the tech-savvy generation, we love our gadgets. We rather spend more time with them than we do with fellow humans. Can you imagine one day without your smartphone, TV, refrigerator or air conditioner? Well, only a hermit of the forbidden forest can. When any of these electronic items are broken or refuse to work, we go haywire and try to fix them ASAP at any cost. We don’t even realize that the local repair shop is charging premium and keeping our electronic appliance hostage for days. Here, ‘Uber for Tech Repair’ solution or ‘On Demand Tech Support service’ comes to rescue. It can be used for (literally) in-house repair services like troubleshooting the electronics, fixing smartphones, etc, where the local and verified technician will come to the customer instead of the other way around. Besides, customers can view service charges on the app itself before placing their request. This way, the technician will know about service beforehand and will be able to provide full customer satisfaction.
3. Uber for HEALTHCARE
Health problems are the worst problems to deal with. Because ‘health is wealth’ and nobody volunteers to be poor in this department. Be it a regular illness like flu or ICU emergency like heart attack, we do not have the luxury to savor even a single minute of ignorance. We either have to fix it NOW or cry a river later. Mobile applications for healthcare, that are developed around the Uber-concept, can play a significant role in virtually connecting doctors and general practitioners to ailing patients; even through a call or video chat. All they have to do is explain their symptoms and get medical consultation and prescriptions in minutes. Moreover, one can click-and-request for a Certified Nursing Assistant, Home Health Aide and Medical Transport anytime and from anywhere. So patients can skip the waiting lines, and doctors can manage their on-call time more efficiently. An Uber for Healthcare solution can be developed for calling ambulance, paratransits or wheelchair vans; booking appointments with Doctors, sending request for house call using doctor on demand apps; etc.
4. Uber for AUTOMOTIVE CARE
Imagine yourself standing next to your dejected, broken car, and looking desperately for help. You have no idea whom to call and where to look for a mechanic. Then you remember that you have an Uber-like automotive care mobile application, which can connect you to the local roadside assistant and save you from this misery. Stop imagining. Start Living. Applications for automotive assistance like dead battery, refuel, tire change and repair, towing; calling mechanics, etc are already gaining lot of popularity. Take Road Angels Companion App and YourMechanic App for instance. In addition, these on demand apps for auto repair can be revamped for car washing and trucking purposes as well. Such an app will be highly useful to automotive care service providers, as they can grow their local business and customer base easily and at a much cheaper rate.
Our Home-sweet-Home needs to be nurtured with love and care. And also with proper plumbing, electricity and cleaning. Maintaining a household is not a cup of tea. Living in a faulty environment can cause serious accidents to anyone or everyone. We need a dexterous handyman to repair the malfunctions and make our home a safe place to make memories in. Uber for all your Home Services mobile apps can be our confidante. Customers can take control of home related tasks like snow plowing, plumbing, house cleaning, electricity mending, wall painting, etc in just couple of clicks. They can also view service catalogue which will include details like tasks undertaken, products used, employee’s profiles, etc. before sending a request by using these on demand apps. Home service providers, on the other hand, can target the broader audience; rather than restricting their services to the affluents.
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