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How to Integrate Twilio with Tookan

By Nammitta Dutta 5th July 2019

Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world.

1. Verification Calls & OTP

2. In-App Calling & Texting

3. Number Masking

4. Broadcast Messages

Tookan allows you to integrate with various SMS gateways including Twilio, Plivo, 2 Factor, Gupshup, Exotel, Smart SMS gateway, Hubtel, Mobivate, Infobip, and many more to help you simplify communication in daily operations.

In this article, we’ll give you a complete run-through to integrate Tookan with Twilio.

Before you begin please make sure you have an active account with both Tookan and Twilio

Step 1: Make an account with Twilio

Step 2: Once you successfully make an account with Twilio, you will get Phone Number/Custom Sender ID, Account SID and AuthToken. Save them for later use

Step 3: Go to Tookan extension and activate Twilio. Once you click on activate you will be redirected to your Tookan dashboard

Step 4: From Tookan dashboard go to Menu from top-left corner and go to settings under it

Step 5: Under settings go to SMS

Step 6: From the options in selection bar select “Use personal SMS gateway account”

Step 7: From the options listed below select Twilio

Step 8: Enter Phone Number/Custom Sender ID, Account SID AuthToken you saved after creating an account with Twilio

Step 9: Click on save to update the SMS gateway in your account

Step 10: Test the integration with SMS gateway by sending text messages to your service provides and dummy customers

Step 11: If your agents and customers are successfully getting messages congratulations, your integration is successfully completed. If you encounter any errors please feel free to reach out our chat support.

Wrapping Up

Integrating Twilio with Tookan is super easy and requires no complex coding. You can integrate an SMS account hassle-free to facilitate better and efficient communication for your agents and customers.

Feel free to reach us at contact@tookanapp.com

To Quickly Activate Twilio Please Click Here

If you enjoyed reading this, we’re sure you will also love checking out what we have in store on our Youtube channel. You can also head to our  home page for more info!

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