The eCommerce revolution has turned the “traditional” supply chain on its head. New customer expectations regarding time to deliver, overall delivery experience, and open communication have forced delivery startups to invest in new technological solutions to manage their delivery operations. Consumers now want to have full, real-time visibility over their deliveries. In particular, they want […]
Read MoreEiya’s "Anything Delivered" platform to make Mexican lives easier – Client Success Story
How Frugal is looking to transform the Home Services Marketplace – Client Success Story
Consumer services in general and home services in particular have proven to be a tough nut to crack. Finding the right business model for a services marketplace has been an even bigger challenge. The last 5 years have seen a lot of entrepreneurs and existing businesses trying to create scalable technology-based platforms matching supply and […]
Read MoreRevolutionizing the Healthcare Staffing industry – Nurses On Line Story
Uncertainty around temporary staffing is a thing of the past. As skilled workforce finds itself without full time jobs every year, business models that utilize temporary workers are becoming prominent. Requirements for temporary nurses have long been met with the help of medical staffing agencies as temp nurses have embraced the flexibility of working their […]
Read MoreManaging Promo Codes in the On-Demand Economy : Part 8/8 of the User Journey Series
This is the last part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ Promo codes are a great way to drive app downloads and increase traffic on your platform. For example, Users are often incentivized to sign up on the platform. Types of promotions Different kinds of promotional codes available are: Discount […]
Read MoreHow Reviews help you source trust and quality on an On-Demand Platform: Part 7/8 of the User Journey Series
This is the seventh part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ Trust is a key concern for anyone on a virtual platform. Users on your platform require a way to gauge the reputation of the service providers and take decisions based on the experiences of other users. Conversely, service providers […]
Read MoreIntegrating a Payment API in your On-Demand Service : Part Six of the User Journey Series
This is the sixth part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ There are many questions that need to be answered in order to determine how Payments are going to work for your platform, such as – what different modes of payments to support, which payment gateway or digital wallet to […]
Read MoreKnow the Technology behind Location Tracking for On-Demand Services : Part Five of the User Journey Series
This is the fifth part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ Every on-demand platform needs integrated location based services in order to determine service locations, customer locations, track service providers and help them navigate from their location to service location. Many Google Maps APIs are used along with the […]
Read MoreManaging Interactions via Notifications in the On-Demand Economy : Part 4 of the User Journey Series
This is the fourth part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ The On-Demand economy prides itself on being able to directly connect a service provider and consumer by removing the middleman from all transactions. It has only been able to make this traditional source of information obsolete with the use […]
Read MoreHow the Matching Algorithm works in the On-Demand Economy? Part Three of the User Journey Series
This is the third part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ On-Demand platforms enable the customers to summon the service providers by making the right matches. The efficiency of the matching algorithm is intrinsic to the success of any such platform and is connected directly and indirectly with network effects and […]
Read MoreKnow the Tech behind your Scheduling Methodology : Part Two of the User Journey Series
This is the second part of an 8 part series called ‘User Journey on an On-Demand Business Platform’ The scheduling methodology of your on-demand platform defines the core value of the product to the consumer. For a customer, the most convenient part of using an on-demand platform is to be able to schedule services as per their requirements […]
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