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On Demand Businesses 101

How to Integrate Exotel with Tookan

Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world.

Tookan allows you to integrate with various SMS gateways including Twilio, Plivo, 2 Factor, Gupshup, Exotel, Smart SMS gateway, Hubtel, Mobivate, Infobip, and many more to help you simplify communication in daily operations.

In this article, we’ll give you a complete run-through to integrate Tookan with Exotel.

Before you begin please make sure you have an active account with both Tookan and Exotel

Step 1: Make an account with Exotel

Step 2: Once you successfully make an account with Exotel, you will get Exotel Token and Exotel ID. Save them for later use

Step 3: Go to Tookan extension and activate Exotel. Once you click on activate you will be redirected to your Tookan dashboard

Step 4: From Tookan dashboard go to Menu from top-left corner and go to settings under it

Step 5: Under settings go to SMS

Step 6: From the options in selection bar select “Use personal SMS gateway account”

Step 7: From the options listed below select Exotel

Step 8: Enter Exotel Token and Exotel ID you saved after creating an account with Exotel

Step 9: Click on save to update the SMS gateway in your account

Step 10: Test the integration with SMS gateway by sending text messages to your service provides and dummy customers

Step 11: If your agents and customers are successfully getting messages congratulations, your integration is successfully completed. If you encounter any errors please feel free to reach out our chat support.

Wrapping Up

Integrating Exotel with Tookan is super easy and requires no complex coding. You can integrate an SMS account hassle-free to facilitate better and efficient communication for your agents and customers.

Feel free to reach us at [email protected]

To Quickly Activate Exotel Please Click Here

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