Are you responsible for managing sales and collecting the items from the logistics company and getting them delivered right to the customer’s door? If it is hard for you to manage everything, have you tried to simplify your task?
The only way to reduce your stress is to have the right delivery management software. You can increase your organisation’s operational efficiency by planning how the delivery will be routed.
Big giants like Uber and Amazon have changed consumer expectations dramatically by offering their customers unparalleled services.
Now that on-demand delivery is the new standard, many businesses are racing to catch up.
On-demand delivery services help consumers meet their daily needs.
More than half of these customers expect their orders to be delivered within an hour.
One survey found that 65% of consumers would pay more for faster delivery.
As a result, consumer behaviour has shifted. It’s difficult to compete with industry giants that offer thousands of on-demand delivery jobs.
That is why in this blog, we are going to discuss everything about two of the most popular delivery management systems. Also, the top 3 features you probably didn’t know exist in both of them.
Tookan vs Detrack
|ACL for managers & agents||✔||☓|
|24*7 Customer Support||✔||☓|
|2 step RO||✔||☓|
|Analytics and Reporting||✔||☓|
Top 3 Features in Detrack
- Set a timer
You can use a timer to show deliveries to your drivers. If you use this method, your deliveries will be shown to your drivers only at your defined time slots.
- Print the barcode image
Print the barcode image on your POD PDF if you need the DO to do the scanning.
- State the job fee
Let your customers see how much they have paid for the delivery.
Top 3 Features in Tookan
- Improve Relationship with Customers
With Tookan, you can get a bird’s eye view of your delivery side of the business, by analyzing data that is received from your orders and drivers. In the Admin Panel, you can generate automatic reports and analyze the fleet as well as a specific driver’s performance.
- Manage your deliveries from wherever you are
With Tookan, you can now manage your deliveries from wherever you are. You can access Tookan on multiple devices, such as a PC, laptop, tablet or smartphone, through its web-based administration panel.
- Easily assign and manage orders
New orders can be registered on the Admin Panel in a few taps and easily assigned to a particular driver or group of drivers. You can dispatch job requests manually or automatically, depending on your requirements. Furthermore, you can manage delivery processes such as providing information to the assigned driver via text notification, setting job priorities and timing, etc.
We have discussed everything about Tookan and Detrack. Generally, Tookan is better, and in some cases, Detrack is better. At the same time, it is up to you to decide what is best for your business.
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