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How did Tookan help The Gift Group overcome daily operational challenges?

By Tanvir Singh 12th August 2019

Tookan Turns Four this month and we are overwhelmed with the trust and love our clients have shown in us.  Standing at 4 years today, and looking at all these amazing feedback from our most valuable clients makes all the restless days so worth it.

The Gift Group operating in the United States & Canada is a well-known and trustworthy name for making gift deliveries at the doorstep. They trust Tookan for the Technology behind their efficient daily operations. A quick chat with the team, talking about their experiences with Tookan left us all smiles.

While talking about the challenges faced by The Gift Group and how did Tookan help overcome them, one of the team member said

“Customer satisfaction is very important and that’s what we value the most, it was really difficult to keep customers in the loop and update them on their delivery cycle. We were getting a lot of calls every day enquiring about the gift delivery and now it is all so simple, we have automated the entire process of updating customers with Tookan. Regular notifications and alerts are automatically sent to our clients informing them about their delivery whereabouts”.

Talking further about Tookan features, the team stated “ Tookan ability to track deliveries in real-time, proof of delivery the form of notes, digital signature or photos and Tookan integration with Shopify has made a huge difference to their growing business.

Team of The Gift Group also mentioned about the ease of using Tookan Apps and how it’s phenomenal flow in both iOS and Android make lives of their Managers and Agents easy every day.

On asked about the Tookan team, they were all praises “ We are highly impressed with the prompt reverts from your support team since the very beginning”

This unbelievable journey of 4 years and happy clients around the globe has been amazing. We thank you for being a part of our journey and letting us be a part of yours.

Try Tookan for your Business today to build your success story. Oh, yes we are giving slash 40% off on Tookan’s fourth birthday. We’re celebrating August 5 – August 14.

Try Tookan Free for 14 days

If you enjoyed reading this, we’re sure you will also love checking out what we have in store on our Youtube channel. You can also head to our  home page for more info!

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