Centralize your customer support with Hippo Ticketing ™
Track, prioritize, and solve customer support tickets in one place. Never lose an eye on important things.
Request a DemoAll-in-one solution
You no longer need different systems for chatting, calling, storing data and ticket creation. Get all your customer support resources in one place with Hippo.
to keep track Create tickets through chatbots, live-chat and ticketing dashboards and keep track of all issues faced by customers and their resolutions.
Create segments for efficient resolutions
Real-time escalations and notifications
Notify your customers of every aspect of their raised tickets through emails.
Provide resolutions across channels
Use the omnichannel approach and provide resolution to your customers wherever they want:
Improve engagements across customer Journey to Maximise growth
Improve communication
within your team
Foster remote collaborations and enable your agents to do everything in one place without switching tabs or browsers.
Keep track of everything that your agents do
Evaluate every ticket created, its resolution and how your team handled it.
Efficient Support and Increased productivity
Keep your support efforts in line with your customers' enquiries and issues by automating the whole process.
Delight your customers
Provide efficient resolutions to the customers and reap the benefits of customer delight.