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Setting up a promotion code

A Promo code is a series of letters and numbers that customers can enter into a promotional box on payment screen to avail some discount on their purchase.

Promotions can be set up from the admin dashboard. In sidebar navigate to Promotions, here you have the option to “Add Promotion” for your app.

In case you have already added promotions, a list is showing under the Promotions tab.

Here you can even edit or delete them

Parameters defined for promotions in Yelo

You can edit the following parameters in promotions.

  • PROMOTION TYPE
  • PROMOTION NAME
  • DISCOUNT
  • DESCRIPTION (MAX 150 CHARACTERS)
  • FROM
  • TILL
  • MAXIMUM DISCOUNT VALUE
  • MAXIMUM NO OF ALLOWED USER(S)
  • MINIMUM ORDER AMOUNT
  • ALLOW SINGLE USER TO USE THE CODE MULTIPLE TIMES?
  • HIDE PROMOTION CODE FROM WEBSITE?

 

Promotion Type

Promotion Type is an option to choose between percentage discount and flat discount.

If you choose percentage discount, promotion discount will be calculated in percentage on subtotal of the cart when customer place order selecting the promotion code.

If you choose a flat discount, promotion discount will be calculated as a flat discount on the subtotal of the cart.

 

Promotion Name

Promotion Name is the name of the promo code which consists of letters and numbers. This is the code which is displayed in customer apps. On selecting promo code, the customer can avail promotion discounts on their order.

 

Discount

Discount in promotional code describes the discount provided to the customer on the subtotal of his cart on selecting the promo code.

If Promotion Type is PERCENTAGE DISCOUNT, the discount will be calculated in percentage on subtotal of the cart.

If Promotion Type is FLAT DISCOUNT, then the flat discount will be given to the customer.

 

Description (Max 150 characters)

This is the description to be shown in customer apps under promo code. It can describe the promo code to the customer.

For instance- PROMO CODE- “DISCOUNT20”

Promo description can be “20% discount can be avail on your orders”.

 

From & Till

From in promotional code defines the starting date from which the promotional code is valid. Admin can create a promotional code in advance and set the starting date from which he wants to start using that promo code in customer apps.

 

Till defines the ending date of the promotional code. After the ending date, that promotional code will no longer be availed by the customer.

 

Maximum Discount Value

If promotion type is percentage discount,  then only Maximum Discount Value is applicable.

The promotional discount calculated on the subtotal of the cart user can avail while placing an order cannot exceed maximum discount value.

Admin can leave this field empty if he does not want to restrict the customer on the maximum discount value.

 

Maximum No Of Allowed User(s)

It defines the maximum number of users which can avail the Promotional Discount. If an admin wants to restrict on the number of users which can avail the discount, he can update the same value here. If he does not wish to restrict on the number of users availing this promotional code, he can leave this blank and by default, that promo code is available to every customer.

 

Minimum Order Amount

The minimum order amount is the minimum value of cart for which the promotional discount can be avail.

Admin can leave this field empty if he does not want to restrict the customer on the minimum order amount. In this case, any customer can avail the discount on any cart value.

For instance, Minimum order value is 100 and customer’s cart value is 50, then the promotional discount cannot be avail. But when customer’s cart value equals to or above than 100, then only he is able to avail promotional discount.

 

Allow Single User To Use The Code Multiple Times

This value defines whether the same customer can use a promotional code multiple times or not. If admin chooses YES, then a promotional code can be used any number of times but if the admin chooses NO, the customer can then use that promotional code only single time.

 

Hide Promotion Code From Website

This value refers to whether the promotion code be shown in customer apps or not. If admin chooses YES, then it will not be shown in the customer apps and the customer has to manually type the promotional code to avail discounts. But if admin chooses NO, then it will be shown to customers and customer can choose the promotional code from there.

 

How can a  customer avail promotional discounts?

Promotional codes can be availed by customers while placing an order. On Payment screen, if the admin has added some promotional codes from the dashboard, then the customer has list of all the promotional codes(which are not hidden) on their payment screen. From there, the customer can choose the promotional code and avail its discount. And in case of hidden promotional codes, there is an option of  “Add a promo/referral code” from where customers can manually input their promotional code and avail its discount.

 

Can multiple Promotional Discounts be availed by the customer in a single order?

No, only one promotional discount can be availed in a single order.

 

Can Promotional discount be availed by customer with referral discount in same order?

No, Customer can either avail referral discount or promotional discount in same order. He cannot choose both while placing the order.

 

On canceling an order, can customer can use the same PROMO CODE in his next order if it restricts to one use per customer?

No, Same promo code cannot use twice if it restricts to one use per customer.

 

What happens when an order is rejected or canceled by admin?

No, Same promo code cannot be used twice if it restricts to one use per customer even if it is rejected or canceled by admin.

 

Can the same promotional code be used after it expires?

Yes, Admin can change the end date and again the promotional code can be availed in customer apps.

 

Can we set a maximum discount on the promotional code so that it does not exceed its value?

Yes, While creating a promotional code, there is a field for “Maximum discount value”. Here we can set the maximum discount any customer can avail on his cart.

 

Can we restrict a customer to use promotional code based on the subtotal of his cart?

Yes, Admin can set the value of field “Maximum order value” while creating promotional code. This value will decide whether the promo code can be available to a customer based on the subtotal of the cart.

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