How to manage shipping/postage/delivery during a transaction

jwork 17th April 2019

Shipping management

Two kind of shipping can be applied to listings: delivery (which includes a delivery fee) and pickup (no extra fee). The seller can choose the allowed delivery options: shipping, pickup, or both. If shipping is selected, the seller can define a shipping fee, which is then automatically added to the price upon purchase. The shipping address is collected automatically from the buyer when he makes the payment.

How to enable shipping in your marketplace

Shipping can be enabled or disabled for each order type. You can learn more about order types here.

Commissions and shipping fees

If you take a transaction fee in your marketplace, this fee only applies to the amount before shipping.

However, possible payment processing fees from the payment provider are taken from the total amount paid, including the shipping fee.

Address used in shipping process

When buyers go through the payment, they have to enter their address along with their payment method. This is the address shown to the seller.

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