Automatic emails sent from the marketplace

Your marketplace is set up to send different types of automatic emails for different activities. This article explains what these are.

Automatic emails sent

Your marketplace sends several automatic email messages to your users for different actions they perform.

The automatic emails that are sent out to users are:

• A welcome email when the user joins the marketplace
• When someone sends them a message
• When someone comments on an offer or request
• When someone starts a transaction
• When someone accepts an offer or request
• When someone rejects an offer or request
• When someone gives feedback
• When the user has forgotten to confirm order as completed
• When the user has to give feedback on an event
• When someone marks an order as completed
• When a new payment is received

How to change notification settings as a user

Each user can form their own settings change how often they receive the newsletter and which notification emails they receive. These can be changed under “notifications” in the user’s “settings”.

Each user can choose to receive or not receive the following emails:

• When someone sends the user a message
• When someone comments on the user’s offer or request
• When someone accepts the user’s offer or request
• When someone rejects the user’s offer or request
• When someone gives the user feedback
• When the user has forgotten to confirm the order as completed
• When the user has forgotten to give feedback on an event
• When someone marks the user’s order as completed
• When The user receives a new payment
• When someone the user follows posts a new listing