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Referrals

Referral code is a unique number assigned to a customer account. A customer can use this code to refer friends to your marketplace and get rewarded. When a customer refers a friend to your marketplace, their referred friends get some amount (defined by admin) off of their first order.

Referral code can be set up from the admin dashboard. In the sidebar, navigate to Promotions under the Marketing subhead and click on Referrals. Here, you have the option to enable or disable (Status toggle button) referrals for your app.

You can edit the following parameters in the Referrals page:

  • Referral Type: Referral Type is an option to choose between percentage discount and flat discount. If you choose percentage discount, referral discount will be calculated in percentage on subtotal of the cart when referrer or referee place order selecting the referral code. If you choose flat discount, referral discount will be calculated as a flat discount on the subtotal of the cart.
  • Referrer Discount: Referrer Discount is the discount given to the customer who uses referral code of an existing customer in the add a Promo/Referral code section. If referral type is in percentage discount, referrer discount will be calculated in percentage on subtotal of the cart. If the referral type is flat discount, then a flat discount will be given to the referrer.
  • Referee Discount: Referee Discount is the discount given to the customer whose referral code is used by a new user while placing an order. The customer can avail it from the payment screen while placing an order. If the referral type is in percentage discount, then referee discount will be calculated in percentage on subtotal of the cart. If the referral type is flat discount, then the flat discount will be given to the referee.
  • Referrer Maximum Discount Value: If the referral type is percentage discount, only then referrer maximum discount is applicable. The maximum referrer discount calculated on the subtotal of the cart user can avail while placing an order cannot exceed referrer maximum discount value.
  • Referee Maximum Discount Value: If referral type is percentage discount, only then referee maximum discount is applicable. The maximum referee discount calculated on the subtotal of the cart user can avail while placing an order cannot exceed referee maximum discount value.
  • Referee Description: This is the description which is shared from customer apps to their respective referees.
  • Minimum Order Amount: The minimum order value is the minimum value of cart for which the referral discount can be availed. For instance, if the minimum order value is 100 and the customer’s cart value is 50, the referral discount cannot be availed. But if the customer’s cart value is equal to or above 100, they’ll be able to avail referral discount.

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