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Help Center CustomersCustomer Signup

Customer Signup

A seamless signup experience is crucial to onboard customers and get them to explore and eventually shop from your online marketplace. To create a functional customer sign up process, you, as the admin, can control the required fields and other details. Here’s how:

  • Go to the Customer page under User Settings in the Configure section of the sidebar
  • Here, you are provided with a variety of options and customizations. For instance, you can choose whether to have email or phone number as mandatory fields on the signup form
  • Toggle the fields you want included in the customer signup form

You can allow customers to log in via Facebook, Instagram or Google. For this, follow these steps:

  • Go to the Customer page under User Settings in the Configure section of the sidebar
  • Enable the toggle of Login with Facebook and enter Facebook App ID and submit
  • Same steps have to be followed to set up login through Google account and OTP

Please note you need to have a Facebook developer and Google Developer account to enable sign up.

You can choose to verify customers using either OTP or email verification.

  • If OTP verification is enabled, the admin needs to have a Twilio and Plivo account using which OTP will be sent to the customer.
  • For email verification, enable the toggle for email verification in the Customers page

The signup template is used to collect any additional information from a customer apart from the basic information. You can ask their address or any other information suitable to your product and can be defined in terms of numbers, text, email, dates etc. You can access the signup templates following the below steps.

  • Go to the Customer page under User Settings in the Configure section of the sidebar
  • Scroll to the Signup Template section and add the new field you want included in the signup form
  • Click on the blue Save button

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