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Select a workflow

Tookan is a flexible solution that supports three types of workflows to best suit your business requirements.

Upon selecting a workflow, corresponding changes take place in both dashboard and agent mobile apps. It is recommended that you select appropriate workflow complimenting your business. You can change the workflow by going to Menu > Settings > Preferences.

Pick-up and Delivery

This workflow is best suited for businesses that provide on-demand pickups or deliveries. For example:

  • Food Delivery
  • Courier Services
  • Laundry Services
  • Grocery Delivery
  • Alcohol Delivery

Appointments

This workflow is best suited for businesses that provide at-home/ office services. For example:

  • Make Up Artists
  • Wedding Stylists
  • House Repair Services
  • Massage Therapists
  • Auto Repair Services

Field Workforce

This workflow is best suited for businesses that manage on-street customer acquisition teams. For example:

  • Field Marketing
  • Product Demo
  • Customer Acquisition / Development
  • Target Marketing/Sales
  • Market Research/Surveys
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