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Missions

A Mission consists of multiple tasks belonging to multiple workflows (Pickup & Delivery/ Appointments/ Field Workforce), spanning across multiple days and each task could be assigned to multiple agents.

Features of Missions

  • Workflows merge – Multiple workflows can be used in a Mission.
  • Multiple agents to a task – A task within a Mission can have multiple agents.
  • Multiple days – A Mission can have recurring tasks over a span of multiple days.

Let’s take the case of a construction project where there might be a requirement of multiple pick-up and delivery agents, laborers and engineers at the same time. If one has to create individual tasks for each one of them, this might turn into a very tedious job!

So, if a business has such a diverse need, then instead of creating multiple individual tasks it can create just one ‘Mission’.

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