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Edit, block or delete workforce

It is easy to edit, block or delete an agent with the help of the Action column:

Edit Agent

  •         Click on the Pencil symbol (✎) given in the Action column to edit the details of any agent.
  •         Click on ‘Update’ to save the changes.

Block an agent

  •         Click the block symbol ⃠ given in the Action column to block an agent.
  •         Click on ‘Confirm’ to complete the action.

Delete an agent

  •         Click the ‘delete’ symbol given in the Action column to remove an agent.
  •         Click on Confirm to complete the action.

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