Personalize experiences throughtout customer journey
Craft unique experiences dependent on your customers' interactions with your brand to ensure they are engaging at the best time, on the best channel.
Automate repetitive tasks and focus on growth.
Set up live campaigns which get triggered by a particular action of customers and a message/notification automatically sent to the customer.
Employ support suite that Delights Customers
Add WhatsApp to your Marketing Strategy
Run campaigns to promote your products and engage with customers to provide immediate and personal assistance on the world's most popular messaging app.
Get insight into every single detail
Use Hippo’s in depth analytics to get insight into every single detail of your customers and segment them for better targeting.
prodcutivity
of sales
ROI
lifetime value
Welcome them with a personalized message across all touchpoints
Invite your existing customers on your online platform
When you go online, invite all your customers to sign up with you.
Welcome your customers
As soon as the customer signs up, send them a message welcoming them for the journey ahead and telling them about:
Provide customers with every relevant update
Send your customers timely messages to keep them updated and excited.
Recover abandoned carts and increase your ROI
Send personalized reminders and invite them back to complete the purchase.
Perform regular surveys and feedbacks
Ask your customers for feedback and work on your flaws to create the best customer experience.
Reduce churn and increase customer retention
Target inactive users and motivate them with personalized incentives to make the purchase.
Employ Omnichannel Approach to your engagements
Broadcast campaigns and provide customer support on your customers' favorite channels. Create live-campaigns using any combination of triggers and channels including:
Our merchants are way happier now and it's because of Hippo. It has helped us in retaining customers, especially with features like pop-ups.”
Read More 
Close