Increase customer loyalty
Provide delighting customer experience with Hippo and reap benefits of loyalty:
Provide a cohesive experience across all touchpoints
Create trigger-based customer journeys to provide a personalized experience
Know your customers
Use RFM to understand the recency, frequency, and monetary value of each of your customers to segment and target them more effectively.
Request a DemoCustomer Data
Store every single detail about your customer's every visit. Keep track of every interaction, issue, and resolution. Use the data to devise strategies, provide proactive support and serve your customers better.
Request a DemoTrigger-based live campaigns
Automate repetitive tasks and focus on growth. Set up live campaigns which get triggered by a particular action of customers and a message/notification automatically sent to the customer.
- Reduce Churn
- Recover Abandoned Carts
- Convert Window Shoppers
- Revive Dormant Users
- Centralize Support
- Customer Feedback
Reduce customer attrition and increase customer retention
Minimize churn by creating an exceptional customer experience and delighting them at every turn.
Increase revenue by recovering abandoned carts
Send personalized reminders and invite them back to complete the purchase.
Watch out for window shoppers and turn them into customers
Everyone exploring your platform is a potential customer. Ignoring window shoppers can be a grave mistake.
Bring inactive users back from the dead
Just because a customer has been inactive for a while does not mean he/she is lost.
Centralize your customer support with ticketing
Track, prioritize, and solve customer support tickets in one place.
Work on feedback to create optimal customer experience
Your most unhappy customers are your greatest source of learning. Ask them for feedback and work on your flaws to create the best customer experience.
Our merchants are way happier now and it's because of Hippo. It has helped us in retaining customers, especially with features like pop-ups.”