Engage. Retain. Grow.

Connect with your customers at various touchpoints with omni-channel engagements. Improve customer acquisition and retention.

customer engagement automation platform

Our Offerings

Customer engagement automation

Streamline, automate and analyse your marketing efforts. Reduce churn and increase customer retention by providing personalised experiences throughout the customer journey.

Omnichannel Broadcast Segmentation (RFM) Automated Live Campaigns
Explore Engagement Automation

Conversational support

Provide your customers with proactive support. Contact them across various platforms and channels from a single dashboard.

Chat support (AI Bot, Agent) Call (Phone call, Audio/Video Call) WhatsApp Chat
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Save time and money by recording all issues, communications, and notes at a single place. Track the issue journey, resolution and customer happiness in one platform.

Ticket Creation, Prioritizing and Grouping Agent and Collaborator Specific Panels Department Specific Ticketing Surveys
Explore Ticketing

WhatsApp Multiplexer

Delegate multiple agents to provide real-time customer support using single WhatsApp account

How does hippo improve customer engagement?

Engage users across channels with Omni-channel marketing

Create curated messages across multiple channels based on your customer journey.

Chat support (AI Bot, Agent) Call (Phone call, Audio/Video Call) WhatsApp Chat

Powerful features tailored to boost
customer acquisition, growth and retenion.

  • Live chat Connect with your customers in real time. Automate conversations and provide tailored responses.
  • Customizable Chat bots Helps to engage, collect up-front information, act and route it to concerned people for you.
  • WhatsApp widget Drive Better Conversions, Sales and Revenue on your customers' most preferred communication channel with the mobile-first approach.
  • Lead Generation Convert anonymous traffic into well-profiled leads. Provide useful forms and popups tailored to the customer’s interest to create a great customer experience.
  • Customer Data Platform Real conversions need context. You can dive into database and get a 360 degree view of the customer and stay in context across multi-channel conversations.
  • Omnichannel Engagements Customers switch channels seamlessly and so should you. Engage with across multiple channels like app notifications, web notification, SMS, call, whatsapp etc.
  • Segmentation Create actionable segments with ease and perfect your targeting.
  • Instant Broadcasts Reach your customers without any delay with just one single click.
  • Automated Campaigns Design custom workflows to initiate relevant customer engagements based on their activity and lifecycle.

Are you ready for faster growth?