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Roll Out Online Medical Consultation To Help Your Patients In the COVID-19 Nightmare

As the number of positive cases of COVID- 19 rises worldwide, people are subjected to confine themselves under the four walls. Every section of the society is enacting swiftly to find some alternate options to continue their day to day operations while the dawn of Coronavirus is still here to stay.  At times, when every […]

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5 Ways by which chatbots are improving customer experience in the banking sector

Heard about “ Conversational Banking”? It is a smarter way to retain your loyal customers by offering them a quick response to their queries. Technology has helped humans to evolve from the stone age to the modern digital era. The pace of the shift in consumerism behaviour from a service seeker to a game-changer is […]

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5 Ways Chatbot Can Assist In Boosting Your Logistic Business Performance

Your logistic business has much more potential to earn than you have ever thought of! In the era, when technology is stacked with Artificial Intelligence, Chatbot holds a strong position in business growth. The concept of Artificial Intelligence if used wisely can help you to get a plunge over your business performance graph in no […]

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Top 5 Professions that suits Conversational Marketplace in the Best Way

Here starts the end of another decade. Let’s all welcome 2020. With the year just starting, people have already come up with new year resolutions, new business ideas, ways to earn more money faster, and whatnot. People have started investing time and money on their plans this year. We all know that starting your own […]

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Why your business needs Conversational AI

People are diving deeper and deeper into the pool of technology every day. Humans are using speech-based assistants like Amazon Alexa and Google Home. Millions are using different platforms for messaging and chatting with their friends and family. As a result, people are getting more attracted towards artificial intelligence and it is becoming the new […]

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Conversational Commerce: The Future of Consultation Services.

There’s been a buzz of on-demand apps regardless of their business domains. For every industry, staying a step ahead of the most recent tech trend remains the only option to survive in our ever-changing world. Gone are the days when people used to go miles for consulting a specialist. With the rise of online impact […]

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How chatbots are revolutionizing business?

Chatbots are taking the business world to a whole new level. It has become necessary for businesses to respond to customer queries quickly and it has to be precise. Customers don’t want to listen to any information apart from what they have asked for, all they need is a direct answer without any delay or […]

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Introduction to Chatbots and their history.


ChatBots might sound like an alien word but you have no idea what all have been achieved when we say chatbots. They are not only gaining popularity in the business world but people are also implementing bots in their business. “Phew! That was a long support chat” You must have often heard your colleagues from […]

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Role of Customer Success in Business

Customer success is a term which is gaining popularity in the business world today. In fact, it is becoming the most important factor that impacts the revenue of any company. It can be a reason because of which business will become successful or face downfall. So, before we move further, we first need to understand: […]

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How Customer Support leads to Customer Success?

Today agents who are working to support customers have different designations like customer support agent, customer success manager, happiness specialist and many more. But people actually wonder about what is the difference between these different names given to agents. Customer Support and Customer success are two different terms which are often used interchangeably. This creates […]

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