Food delivery market is on fire and money is the fuel. A startup launched out of graduate school dorm room, DoorDash recently got Series G funding of whooping $600 million. DoorDash is an on-demand food delivery startup and Venture capitalists are now valuing the San Francisco-based company at $12.6 billion. New investors include Darsana Capital Partners […]
Read More26th May 2019
Food Delivery Market Is On Fire – DoorDash Receives Series G Funding Worth $600 Million
9th May 2019
Setting up an online store with SaaS platform
Over the past few years, e-commerce or digitization has completely changed the buying and selling process of goods and services. Today entrepreneurs are moving to an online store so that they can reach to the larger audience and give their customers convenience, to order round the clock and from any corner of the world. According […]
Read More26th April 2019
How can chatbots revolutionize your business?
Chatbots are taking the business world to a whole new level. It has become necessary for businesses to respond to customer queries quickly and it has to be precise. Customers don’t want to listen to any information apart from what they have asked for, all they need is a direct answer without any delay or […]
Read More24th April 2019
Introduction to Chatbots and their history
ChatBots might sound like an alien word but you have no idea what all have been achieved when we say chatbots. They are not only gaining popularity in the business world but people are also implementing bots in their business. “Phew! That was a long support chat” You must have often heard your colleagues from […]
Read More18th April 2019
Role of Customer Success in Business
Customer success is a term that is gaining popularity in the business world today. It is becoming the most important factor that impacts the revenue of any company. It can be a reason because of which businesses will become successful or face downfall. So, before we move further, we first need to understand. What is […]
Read More16th April 2019
How Customer Support leads to Customer Success?
Today agents who are working to support customers have different designations like customer support agent, customer success manager, happiness specialist and many more. But people actually wonder about what is the difference between these different names given to agents. Customer Support and Customer success are two different terms that are often used interchangeably. This creates […]
Read More12th April 2019
How Live Chat Software Cultivates your Revenue
There are studies that prove that live chat software cultivates revenue for a business. These studies might vary from case to case but it proves that there is a positive impact of chat support on the revenue of a business. Live chat software is one of the best tools that you can incorporate into your […]
Read More11th April 2019
Customer Demands Support Not Excuses
Sorry for the inconvenience caused we will surely help you… But does the help really comes or these are just statements used by customer support reps to stroll the customer? We all must have some bad customer support experience and to be honest, I am currently going through one because of an electronic device I […]
Read More9th April 2019
Evolution of Customer Support Services
Think of the time when there were no phones or computers and people use to walk miles for product-related information or repairs to the retail store. It was a time, effort and money consuming process and businesses were not making any effort to improve the customer support services or user experience. Can you think of being […]
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